MetaTrader4 passwords of your trading accounts saved on your computer will likely lose once the new update of Windows 10 (Windows 10 Creators Update) is installed on your computer.

Why:

MetaTrader platform binds to the operating system and hardware of the computer (same mechanism if you have availed of the free Windows 10 upgrade before). The new Windows update will be like installing a new operating system – which will result to changing of configuration and encryption keys.

Here are the things you can do:

• Save your passwords to MetaTrader accounts in a safe place before updating your computer.
• If you have already updated your computer (and have lost your password):
  • Login to your backoffice to retrieve or reset your password.
  • Contact your chosen broker for reset password (if reset password is not available in the backoffice).